Privacy Policy

 Effective Date: April 26, 2025
Last Updated: April 26, 2025

Peely is a creative mobile app operated by Eternal Labs, LLC, based in Michigan, USA. This Privacy Policy explains how we collect, use, and protect your information when you use the Peely app and website (the “Service”).

By using Peely, you agree to the terms in this policy.
Peely is intended for users aged 13 and older.

 

1. Information We Collect

  1. Information You Provide:
  • Name, email address, or other profile details.
  • Uploaded images to generate custom stickers.
  • Shipping address for physical orders.
  • Payment information (securely processed via Stripe).
  1. Automatically Collected:
  • Device info (e.g., model, OS, IP address).
  • Usage data like sessions, sticker activity, or error logs.

 

2. How We Use Your Information

We use your information to:

  • Operate and maintain Peely.
  • Generate stickers using OpenAI.
  • Process payments through Stripe.
  • Fulfill physical orders via Printful, Gelato, or other partners.
  • Provide customer support and send updates.
  • Improve the performance and features of the app.

     

3. Third-Party Services We Use

We may share necessary data with the following providers:

  • Stripe (payment processing)
  • OpenAI (AI-generated stickers)
  • Printful, Gelato, or other print services (for order fulfillment)

     

Each of these partners only receives the data required to perform their services.

4. Age Requirement

Peely is not intended for children under 13.
We do not knowingly collect personal information from anyone under the age of 13.
If you are a parent or guardian and believe your child under 13 has used Peely, please contact us at support@peely.app, and we will promptly delete their data.

5. Your Rights

You may:

  • Request access or deletion of your data.
  • Correct or update your personal information.
  • Withdraw consent for future use.

     

Email us at support@peely.app for any data requests.

6. Data Retention

We retain user data only as long as needed to operate the app and meet legal obligations.

7. Security

We implement standard security measures to protect your information, but no app can guarantee 100% security.

8. International Users

Your data may be processed in the United States where our servers and partners are located.

9. Changes to This Policy

We may update this Privacy Policy. We’ll notify you of major updates in the app or via email.

10. Contact Us

Eternal Labs, LLC
Email: support@peely.app
Location: Michigan, USA